BENPAL User Support

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This page provides support information and login facilities for existing BENPAL users.

If you have any questions about using BENPAL or your BENPAL account, please contact us.

When contacting us, please have the following information to hand:

  • Your Employer or Scheme name 
  • Your National Insurance number
  • Your Date of Birth
  • Your full home address

This will allow us to deal with your enquiry more efficiently.


Email us

Our support team will respond to your queries.
Business hrs: Mon to Fri, 9am to 5pm

Email us

Call Us

BENPAL Support: 0345 309 6197
We are here for you Mon to Fri,
9am to 5pm.


Write to us

BENPAL Support,  JLT Benefit Solutions Ltd The St. Botolph Building
138 Houndsditch, London EC3A 7AW