SIPP Web Login Terms & Conditions

1. The Services

This website allows you to access your SIPP data which is administered by us. Your SIPP information may (subject to your prior written consent) be accessed by your appointed adviser.

2. Duty of Disclosure

When completing any application forms linked to or relevant to the use of this website, you must be aware of your duty of disclosure. In addition to providing all basic information necessary to enable us to provide the services, you must ensure that you are complying with your legal duty of disclosure of all material matters relating to the risks. In particular, you must satisfy yourself as to the accuracy and completeness of all the information you provide to us. In this respect, you must provide all information relevant to the services we provide you, whether favourable or not, which would influence the judgement of a prudent supplier of the services in determining whether he/she would take risk in providing those services to you, and if so, for what premium and on what terms. If all such information is not disclosed by you, we may avoid the contract from its commencement and may result in your access to this website being denied.

3. User Name and Password

You are granted the right to use the services and your user name and password solely in accordance with these terms. You agree to maintain the confidentiality of your user name and password and agree to notify us immediately should you become aware of any unauthorised use of your user name, password, account or your information on this website. You are responsible for the security of your user name and password and JLTPP accepts no responsibility or liability, however so arising and will not be liable for any and all activities that occur under your account to the extent that they result from your failure to comply with this paragraph of the terms. At JLTPP’s sole discretion, we may block your user name and password for reasons of security or for general administration purposes. If you have given prior consent that your appointed adviser may also access your data on this website, then we shall provide your appointed adviser with a user name and password subject to the confidentiality obligations above. You must in any event that you feel your password has been lost or compromised, contact JLTPP immediately on 02920 557000, where upon your user name and/or password will be reset for you.

4. Service Availability

JLTPP makes no warranty or representation that this website and/or the services will always be available. The website and/or services may be temporarily unavailable, restricted or suspended from time to time for administrative or other reasons and JLTPP accepts no responsibility, however arising and will not be liable for any loss or damage arising out of or in connection with any interruption, restriction, suspension or loss of the use of the website and/or the services. You acknowledge that your access to the website and/or services may also be prevented by certain factors outside our reasonable control, including without limitation, the in operation, inefficiency or unsuitability of any equipment through which you are accessing the website and/or services, the unavailability in operation or interruption of the internet or other telecommunication services. Should any such circumstances exist, JLTPP accepts no responsibility, howsoever arising for any loss or damage arising out of or in connection with any such events. If for any reason the services become unavailable or inaccessible for an extended period of time, you may contact us by contacting our Helpdesk on 02920 557000.

5. Data Protection

In the provision of our services, you and where applicable, your appointed advisor, will have access to the personal data which we have collected about you and your pension scheme (your “Personal Data”). This section details out the practices JLTPP has in place to protect the security and integrity of your personal data. JLTPP will process your personal data in compliance with all laws and regulations to the extent they are applicable to the services, including the Data Protection Act 1998 (the “Act”). Your privacy is important to us. Accordingly, we have put in place measures to ensure that any personal data that we obtain from you in connection with your usage of the website and/or services are processed in accordance with the accepted principles of good information handling and a guidance of the Information Commissioners Office. Should you wish to see a copy of our full Data Protection Policy and Privacy Policy, we will send this to you upon request. By agreeing to these terms, you consent to the processing by JLTPP and by any third parties involved in the provision of the services of the personal data submitted by you to JLTPP and the transmission of such personal data to such affiliated companies, sub contractors and/or third parties for the purposes connected with the provision of the website and/or services. Where we transfer personal data to service providers or advisers outside of the European Economic Area, we will ensure that the recipient provides appropriate technical and organisational measures to safeguard against the unauthorised or unlawful processing of personal data and its accidental loss destruction or damage. However, such information may be accessible by law enforcement agencies and other authorities in those countries to prevent and detect crime and to comply with legal obligations. All access to the website and/or services will be monitored and recorded for the purposes of logging website usage, diagnosing problems, enhancing features and functionality of the services and/or website and for other legitimate business purposes. The SIPP Trustee (Personal Pension Trustees Limited) is a registered data controller for the purposes of the Data Protection Act 1998 and by submitting your personal data to JLTPP and using the various facilities on the website and/or services, you agree that any information we hold about you can be held on computer and/or paper files.

6. Cookies

When you visit our website a small amount of data known as a cookie may be stored on your computer’s hard drive. Cookies are used to help the website function more efficiently, for example, to save site preferences and important information. The JLT Group use cookies to compile anonymous aggregated statistics that allow us to understand how users interact with our website and to help us improve its structure. We cannot identify you personally in this way. You have the ability to accept or decline cookies by modifying the settings in your browser. For further details please visit where you will find comprehensive information on cookie restriction and blocking for a wide variety of browsers.

7. Security

Our website is secured by files and IDPS (Intrusion Detection and Prevention Systems) to prevent the loss, misuse and alteration of the information under our control. Our web servers are located in a highly secure data centre professionally managed by third party vendors. The servers on which we store personally identifiable data (your personal data) are kept in a secure environment in an independently lockable rack. Our data centre has multi layered physical access controls, CCTV surveillance and formal physical security access procedures. Our website takes every precaution to protect your personal data. We use the highest level of internet standard encryption technology to ensure the confidentiality of your data during transmission and to protect it against tampering and messaging forgery. We are constantly updating our technology to provide you with the maximum practical level of security.

8. Information

Disclosed on the Website The information available on the website relating to financial products and/or services is provided to us by third parties, including but not limited to insurers, fund managers and/or other persons who provide the various products and/or services. Whilst we have used reasonable endeavours to ensure the information provided by any third party is accurate, JLTPP accepts no responsibility howsoever arising and will not be liable in respect of your reliance upon all use by you of the information provided by such third parties. Your ability to view current valuations of investments on the website will be solely dependent on JLTPP being able to receive daily data in respect of the investment. Not all investments are valued daily and not all investment managers supply data daily. Your appointed advisers should liaise with us to ensure that investment arrangements are put in place to permit daily valuations. We may use the information we have about you to contact you by post, fax, email or telephone to bring to your attention additional products or services which may be of interest to you. However, if you would prefer not to receive such information you may withdraw your consent by contacting us. The information available on the website is for information purposes only and does not constitute financial investment, actuarial, accounting, consulting, legal, tax or any other type of professional advice. You hereby acknowledge that you should take independent advice to satisfy yourself if any financial products or services are suitable for you. The accuracy, adequacy and completeness of the information available on the website or of any data or information received by you or through the use of the website and/or the services are not warranted or otherwise guaranteed by JLTPP. Accordingly, JLTPP accepts no responsibility howsoever arising and we will not be liable for the contents of the website to the extent permitted by applicable law in any jurisdiction that would or could otherwise arise from or as a result of reliance by you on the contents of the website. JLTPP does not represent or warrant that any of the information available on the website or through the services will be uninterrupted or error free, that defects will be corrected or that any website or the server from which its accessed are free from viruses, worms, trojan horses or other harmful components. You acknowledge that we rely on the accuracy and completeness of prices and other information provided to us by third parties, included but not limited to fund managers, insurers and other third parties who provide us data. Whilst we will use all reasonable efforts to ensure that all transactions initiated by you via the website are processed as soon as possible, we shall have no liability to you in the event of any loss being suffered due to a processing delay which is beyond our reasonable control. JLTPP SHALL NOT BE LIABLE IF AND TO THE EXTENT THAT ANY LOSSES, DAMAGES, COSTS OR EXPENSES SUFFERED BY YOU ARE DUE TO THE PROVISON OF FALSE INACCURATE, MISLEADING OR INCOMPLETE INFORMATION OR DOCUMENTATION BY YOU OR ANY THIRD PARTY ACTING ON YOUR BEHALF OR DUE TO THE ACTS OR OMISSIONS OF ANY PERSONS OTHER THAN JLTPP OR ITS PARTNERS AND/OR EMPLOYEES, INCLUDING WITHOUT LIMITATION, THE INCORRECT USE OF THE WEBSITE AND/OR SERVICES BY YOU, YOUR APPOINTED AGENTS AND ADVISERS OR YOUR FAILURE TO CORRECTLY INPUT ANY DATA AND/OR INFORMATION IN CONNECTION WITH THE SERVICES.

9. Intellectual Property

The website and services and all pages thereof including but not limited to databases, software source code, underlying technology, graphics or any other materials are owned or licenced by JLTPP or JLT Group Plc. JLTPP and/or JLT Group plc owns or is licensed to use all copyright and any other intellectual property rights subsisting anywhere in the World in any information relating to the website and/or services. All trademarks, service marks, trade names and logos contained on the website are owned or licenced respectively. You may only produce printouts of the website or any of its pages for your own personal use (or for the use by your appointed adviser). Save as provided for above, you agree not to copy, reproduce, duplicate, modify, adapt, lend, sell, transfer, decompile, download, exploit, licence or transmit any of JLTPP’s or JLT Group Plc’s intellectual property rights or any part of the website or any of its contents without JLTPP’s prior written consent.

10. Limitation of Liability


11. General Provisions

These terms shall be governed by and construed in accordance with the laws of England and Wales and you hereby submit to the non exclusive jurisdiction of the English courts. Failure or delay to enforce any right under these terms will not be construed as an implied way that of the same or any other right in the future. All of the terms and conditions relating to the use of the services and/or the website are contained in these terms and any other instruction or direction which supplied to you by us. No oral communications that you may have with us shall override, supersede, vary or in any way alter these terms or any part thereof. If any provision in these terms is held or made invalid by any competent court, statute rule or otherwise, the remainder of these terms shall not be affected.