JLT Employee Benefits Appoints New Head of Client Communications

21 April 2016

JLT Employee Benefits (“JLT EB”), one of the UK’s leading pension and benefit consultancies, has appointed David Millar as Head of Client Communications. In light of unprecedented change in the workplace benefits space, there is an increasing need for employers to consider employee communications as a broader, strategic activity, connecting benefits programmes to organisations’ overall goals. David’s role will be to advise employers on the best practice to achieve this strategic approach to benefits communications.

David joins from Aviva, following its acquisition of Friends Life, where he had worked since 2008 as first the manager of the pensions communications team and later as Head of Marketing Communications for the Corporate Benefits business. Prior to that he enjoyed spells at Mercer and Fidelity, having worked in pensions communications since 1998 and financial services since 1995.

David brings 18 years of experience in helping to define communications strategies, as well as a clear, straightforward communication style that is both technically accurate and clearly understood. At JLT EB, he will lead a team of consultants, designers, programmers and production managers that have a strong track record of delivering high-quality communications to some of the largest and best known brands in the UK, supporting communication exercises to thousands of members across DB and DC schemes and flexible benefits.

David Millar, Head of Communications, JLT Employee Benefits, says: “I am very pleased to be joining JLT EB at what is a pivotal point in the workplace benefits space. The combination of significant changes to the pensions system, the development of new channels of communications and the growth of a new generation of employees with less traditional attitudes to life at work makes this a perfect storm for employers, trustees and HR directors. Good communication has always been the key to realising the value of benefit spend, but never before has it been so important to get right and so easy to get wrong.”

Martin Boniface, Executive Director, JLT Employee Benefits, says: “I am thrilled that David has joined JLT EB as he brings the knowledge and skills needed to support our clients in this important area of communications. How trustees, scheme sponsors and employers engage with their members and employees has never been more critical. With all the changes in the pensions system, it is not only crucial to ensure that all stakeholders get the best from the arrangements but also that we engage with different generations through all media and emerging technology.”

Notes to Editor


Smithfield Consultants:

Fay Israsena | T: +44 (0)20 7903 0633| E: fisrasena@smithfieldgroup.com

Julia Cooke | T: +44 (0)20 7903 0674| E: jcooke@smithfieldgroup.com

About JLT Employee Benefits

JLT Employee Benefits is one of the UK's leading employee benefit providers offering a wide range of benefit and pension services, including administration, actuarial and pension consultancy, investment, Self Invested Personal Pensions (SIPPs) and Small Self Administered Schemes (SSASs) administration, flexible benefits, healthcare, benefit communication and financial education.

JLT Employee Benefits employs over 2,200 professionals throughout the UK and in 2013 had revenues of £172m in UK & Ireland.

Pensions and employee benefits companies within the JLT Employee Benefits group of companies include: JLT Benefit Solutions Ltd, Profund Solutions Limited, JLT Wealth Management Limited, JLT Investment Management Limited and Independent Trustee Services Limited. JLT Employee Benefits is part of Jardine Lloyd Thompson Group plc.


About Jardine Lloyd Thompson Group plc

Jardine Lloyd Thompson is one of the world's largest providers of insurance and employee benefits related advice, brokerage and associated services. JLT's client proposition is built upon its deep specialist knowledge, client advocacy, tailored advice and service excellence.

JLT is quoted on the London Stock Exchange and owns offices in 39 territories with some 9,000 employees. Supported by the JLT International Network, it offers risk management and employee benefit solutions in 135 countries.