JLT EB boosts member pension transfer speed with Origo partnership

06 May 2016

Easier and faster pension transfer improves member experience | First major third party administrator to use automated pension transfers

JLT Employee Benefits (“JLT”), one of the UK’s leading employee benefit providers, has enhanced its defined contribution (DC) pension transfer capabilities by signing up to Origo’s Options Transfers service. The service will speed up transfers, lowering end-to-end transaction times to an average of six calendar days.  

JLT is the first major third party administrator to use this automated system for pension transfers, which was originally designed by and for the insurance industry to transfer pensions and annuities between insurers.

The system applies to DC pensions, for example to move from an occupational DC scheme to a SIPP or other personal pension plan, often because the member wishes to access tax-free cash available to them.

Malcolm Reynolds, Managing Director, JLT Administration Solutions, says: “We are delighted to be able to enhance our transfer service to our customers, through our use of Origo’s Options Transfers service. The old, manual transfer process, done through traditional paper-based processes, is very cumbersome and time-consuming, making it extremely difficult to comply with the Treasury’s recommendation to execute it in under 35 days.

“We are constantly assessing ways to improve the member service experience through the use of technology and we are excited to be working with Origo to reduce transfer times and further enhance our already comprehensive service to our clients and their members.”

Paul Pettitt, Managing Director of Origo, says: “The recently published response to the Treasury paper on pension transfers and early exit charges has further highlighted the need for fast and efficient transfer of pension pots and assets.

“Options delivers electronic pensions transfers, which in the contract market show a long standing average for transfer of six calendar days, compared to an overall average of 39 days quoted in the Treasury paper. This clearly illustrates the value of electronic pension transfers in significantly speeding up the transfer process, increasing cost-efficiencies, reducing risk and improving the member experience.

“In addition, Options provides for full audit and reporting capability for the entire end-to-end transfer process, enabling users to fulfil the new regulatory requirement for TPR regulated pension schemes to report on an ongoing basis how they are performing in processing transfers. 

“Furthermore, as Auto Enrolment continues to provide new challenges for administrators and trustees, the Options Transfers service is perfectly positioned to help relieve this pressure.”                                                                    

 - ENDS -

Notes to Editor


Smithfield Consultants:

Fay Israsena | T: +44 (0)20 7903 0633| E: fisrasena@smithfieldgroup.com

Julia Cooke | T: +44 (0)20 7903 0674| E: jcooke@smithfieldgroup.com

About JLT Employee Benefits

JLT Employee Benefits is one of the UK's leading employee benefit providers offering a wide range of benefit and pension services, including administration, actuarial and pension consultancy, investment, Self Invested Personal Pensions (SIPPs) and Small Self Administered Schemes (SSASs) administration, flexible benefits, healthcare, benefit communication and financial education.

JLT Employee Benefits employs over 2,200 professionals throughout the UK and in 2015 had revenues of £167.4m in UK & Ireland.

Pensions and employee benefits companies within the JLT Employee Benefits group of companies include: JLT Benefit Solutions Ltd, Profund Solutions Limited, JLT Wealth Management Limited, JLT Investment Management Limited and Independent Trustee Services Limited. JLT Employee Benefits is part of Jardine Lloyd Thompson Group plc.


About Jardine Lloyd Thompson Group plc

Jardine Lloyd Thompson is one of the world's largest providers of insurance and employee benefits related advice, brokerage and associated services. JLT's client proposition is built upon its deep specialist knowledge, client advocacy, tailored advice and service excellence.

JLT is quoted on the London Stock Exchange and owns offices in 39 territories with some 9,000 employees. Supported by the JLT International Network, it offers risk management and employee benefit solutions in 135 countries.


Notes to Editors - Origo


Rob Kingsbury, KGR Media Services | T: +44(0) 7900 931 305 | E: Robkingsbury@kgrms.co.uk

About Origo

Origo was launched by a group of the UK’s leading financial institutions in 1989 to facilitate the development of electronic trading between principals and agents for Life, Pensions and Collective Investment business.

Origo’s purpose is to address cost and efficiency issues for the UK Life, Pensions and Investment sectors by delivering common eCommerce services and standards.

Origo is the catalyst that brings different industry groups together, including platforms, product providers, advisers, portals, software companies and others to collaborate on identifying and addressing cost and efficiency issues in a non-competitive environment. Origo’s Services include: Standards, Integration Hub, Pension Register, Unipass, Agency Services, Options Transfers, Securemail and Data Matching.

For further information please visit: www.origoservices.com
contact Malcolm Reynolds
Managing Director malcolm_reynolds@jltgroup.com 020 7895 7842