‘Creating Client Value’ means we will seek to achieve the best results for our clients.
‘Confidence and Pride’ means we approach everything we do with a positive attitude; having confidence in our ability to do a great job; maintaining the highest standards of integrity and professionalism; and priding ourselves on our ability to provide the best advice to our clients.
'Delivering great results’ means we always will deliver the best results; results that make us a great business to work for, a great business to buy from and a great business to invest in.
‘Bringing out the best in people’ means we foster an inclusive and non-bureaucratic working atmosphere that values the individual; we will invest in building our shared skills and capabilities; and we will seek to promote a true meritocracy that is both fair and results-based. The development of our people is therefore essential to our on-going success.
'Innovation’ means we will have a shared obligation to challenge an opinion or approach if we disagree with it; and we wish to encourage and reward creativity, innovation and entrepreneurship.
‘One EB’ means we will seek to act as 'One Firm' by sharing knowledge and resources and collaborating across our businesses to deliver the best of JLT to all our clients and trading partners.